frequently asked questions

Weddings are a big thing. There are so many details to remember and manage (which is why we highly recommend investing in a good wedding planner!!) You're looking at so many vendors and everything starts to blur together.... It's helpful to know a few basic details before even reaching out to book a consultation because, well, time is valuable! We get that! So while we can't explain every tiny detail of our client experience here, we've compiled a few of the most common questions.

 

Q: HOW DO WE RESERVE OUR WEDDING DATE?

A: Fill out our contact form with a little information about yourselves and we can walk you through the process! A non-refundable 50% retainer and signed contract is required in order to officially get your wedding day on the calendar. Four weeks prior to your wedding, the remainder of the balance is due. Additional payment options are available if desired.

 

Q: HOW MANY PHOTOGRAPHERS WILL BE AT OUR WEDDING?

A: All of our wedding packages include both of us (Tim and Lisa) as lead photographers. In other words, we come as a matched set! This enables us to work in tandem to get both bride and groom prep photos, additional angles of the ceremony, reception, and guest reactions, as well as extra shots of all of the details.

 

Q: WILL WE GET THE DIGITAL FILES OF OUR PHOTOS AFTER OUR WEDDING? 

A: Yes! You will be able to download your final images from your private online viewing gallery!

 

Q: DO I HAVE TO ORDER PRINTS THROUGH YOU?

A: We highly recommend ordering archival quality prints through us, but it is not required. You do have a print release for all your images and have the option to print at a lab of your choice. Keep in mind that the difference in quality is HUGE though when it comes to ordering through a cheap printer and a professional lab, so we encourage clients to let us help with prints! They can be ordered easily from your viewing gallery and shipped directly to your house with complimentary shipping. This is an amazingly convenient option for parents and relatives who wish to get prints as well! (While no longer having to hassle you for them!)

 

Q: HOW DO I KNOW HOW MANY HOURS OF PHOTOGRAPHY COVERAGE TO BOOK?

A: Don't worry! We know you're not an expert and most likely haven't tried to figure this out before. In our initial pre-booking consultation we'll go over your wedding plans and make recommendations for the approximate length of coverage that you need. Based on that you can move forward with booking the appropriate package. While you're still in the initial planning stage we'll send you a basic wedding day timeline outlining what that time frame will look like with your particular wedding day venue and details. We like to do this early on so that if anything needs to be changed or adjusted it can be done BEFORE the invitations go out (because once they do the ceremony and reception times are set in stone!)

Then in our final consultation the week before your wedding, we go over the final timeline in detail to ensure that everything is covered. If you find you need or want additional hours of photography coverage, we can make those changes at that time. So no pressure if you don't know exactly what you need when you first start out! All you need to decide is whether you want us to document your wedding day!

 

Is there anything else you want to know? Just fill out our contact form and ask away!